Website AI Chat Setup
We help set up a chat experience that can be embedded directly into your website so visitors can ask questions and explore your content without leaving the page.
Website Chat Built Around Your Content
Turn your website into
an interactive knowledge base
NovoChats helps you launch an AI chatbot for websites without complex setup. Customize your chat widget, connect your knowledge base, and preview exactly how your assistant will look and respond before you publish.
How NovoChats works
- Transform your website into a structured knowledge base
- Apply AI to deliver precise answers based on your content
- Add a chat widget so visitors can ask questions directly on your site
Why teams use NovoChats
- Launch a chat widget on your site
- Turn your site content into answers
- Match the widget to your brand
- Test before going live
- Learn what visitors are asking
Launcher
Planning board example
Show the launcher and the open widget as one branded experience.
The separate launcher crop makes it easier to show how the closed state looks before the visitor opens the chat.
Services
Website chat that stays connected to your content
NovoChats helps organizations add a branded chat experience to their website using content from their own site and knowledgebase. The goal is to help visitors use natural language to get relevant answers more efficiently on the page while keeping the experience aligned with the information the organization chooses to provide.
Knowledgebase Creation From Website Content
NovoChats can organize content from your website into a knowledgebase that supports the chat experience and keeps responses connected to your business, services, products, or public resources.
Branded Chat Widget Customization
The chat widget can be customized to better match your website's presentation, including launcher text, colors, fonts, placement, spacing, and related display options.
Source-Grounded Answer Experience
NovoChats is designed to answer from approved content rather than function as a generic chatbot with no site context.
Multilingual Visitor Support
Visitors can ask questions and get answers in their preferred language, helping more people access the information they need more naturally.
Preview, Testing, and Launch Preparation
Before launch, the chat widget setup can be previewed and tested so placement, styling, and behavior can be reviewed in context.
Ongoing Updates and Refinement
As your website content changes, the knowledgebase and widget setup can also be updated to stay aligned with current information.
Visitor Question Insights
NovoChats can help surface common visitor questions so you can identify content gaps and improve the website experience over time.
FAQ
Common questions
Turn your content into a knowledge base chatbot that answers common questions in multiple languages and keeps responses aligned with your approved source material.
What does NovoChats do?
NovoChats helps businesses and organizations add a chat widget to their website so visitors can ask questions and get answers based on connected website content and knowledgebase materials.
How do I sign up for NovoChats?
You can get started by booking a demo or by sending a message through the Contact section on this page. We can then guide your company through setup, widget customization, and launch steps.
What services does NovoChats offer?
NovoChats offers website chat setup, knowledgebase creation from website content, chat widget customization, multilingual support, launch testing, and ongoing content updates.
How does NovoChats answer questions?
NovoChats is designed to answer using approved content connected to the website and knowledgebase.
Can NovoChats match my branding?
Yes. NovoChats offers 40+ widget customization controls, including colors, fonts, launcher label, launcher size, layout, placement, spacing, and other visual settings.
What needs to be installed on a website?
A website only needs a few lines of HTML code to load the NovoChats widget, typically a host div and a script tag that points to your widget URL with the correct knowledgebase ID and settings.
Can NovoChats support multiple languages?
Yes. Visitors may ask questions in different languages, depending on the content and configuration used in the chat experience.
Can I test the widget before launch?
Yes. NovoChats supports previewing and testing the widget setup before it goes live.
Can the content be updated later?
Yes. The knowledgebase and widget setup can be updated as website content changes.
Does NovoChats replace all customer support or staff communication?
NovoChats is intended to help visitors access relevant information more easily on the website. It should be treated as part of the overall website experience, not as a guarantee that every situation can be handled without human follow-up.
Knowledgebase Note
NovoChats responses depend on the content provided, the connected knowledgebase, and the current widget configuration.